TRUSTY STEEL LTD

TRUSTY STEEL LTD
TRUSTY COLOR GALVALUME SHEETS WARRANTY GUIDE
(RESIDENTIAL APPLICATIONS)
www.trustysteel.com

1. General Terms and Conditions

This warranty applies only to Trusty Steel prepainted steel sheets (the “Products”) installed on residential properties, used under normal residential conditions, and maintained as specified in this guide.

2. Warranty Against Corrosion Perforation (Roofing Applications Only)
Trusty Steel warrants that the Products will not perforate due to corrosion for a period of up to 15 years from the date of manufacture, provided that:

• The installation site is not subject to obvious marine or industrial influences; and

• The site is located more than 200 metres from exposed coastal areas or more than 200 metres from industrial emission sources.

• Exclusive Remedy (For Non-Consumer Transactions)

To the maximum extent permitted by New Zealand law:

• If any Product fails to perform as warranted, Trusty Steel’s sole liability is to supply replacement sheets of the same grade (parts only).

• Labour costs, transport, installation, or any associated costs are not covered.

• Replacement sheets are warranted only for the unexpired portion of the original warranty period.

• Trusty Steel Ltd excludes all liability for consequential or indirect loss or damage of any kind, including but not limited to loss of use, loss of income, or damage to other building components.

4. Claims Process
All claims must be made in writing within 30 days of the defect being discovered, accompanied by:

• The original warranty document, and

• The GST invoice proving purchase from Trusty Steel or an authorised distributor.

Trusty Steel reserves the right to inspect the site before any remedial work begins. If the claimant proceeds without inspection, the warranty is void.

5. Consumer Guarantees Act Notice
If the Products are acquired for “personal, domestic, or household use or consumption”, the Consumer Guarantees Act 1993 (CGA) applies. In such cases, this warranty operates in addition to CGA rights and does not limit them.
For business or trade purchases, the CGA does not apply, and the terms of this warranty (including the exclusion of consequential loss) shall govern.

6. Exclusions – No Warranty Applies If:

6.1 Normal Deterioration
Weathering, chalking, fading, gloss reduction, or any cosmetic changes resulting from normal wear and tear or UV exposure.

6.2 Installation Issues

1. Use of incorrect or incompatible fastenings.

2. Installation not complying with NZBC Acceptable Solutions E2/AS1 or E2/AS4, or the MRM Metal Roof and Wall Cladding Code of Practice.

3. Physical damage during or after installation (e.g., scratching, metal contact, swarf, foot traffic, tools, or external loads like air conditioning units).

4. Water ponding, water entrapment, or contact with incompatible runoff (copper, lead, masonry, etc.).

6.3 Maintenance Failures

• Failure to perform annual inspections or required manual washing (roof and wall cladding: every 6 months; high-risk areas: every 3 months).

• Failure to remove debris, leaves, or organic matter from gutters, downpipes, or roof surfaces.

• Use of petroleum-based solvents or non-recommended cleaning agents.

• Underside corrosion from high humidity, condensation, or building-generated pollutants (e.g., from unflued gas heaters or poor ventilation).

6.4 Environmental or External Causes

• Very Severe Environmental zones (as defined by MRM or NZS 3604).

• Atmospheric or rainwater chemical pollutants (e.g., from industrial fallout, agricultural sprays).

• Storms, hail, earthquakes, lightning, fire, flood, or any event beyond Trusty Steel’s control.

• Marine salt spray beyond the 200m threshold.

6.5 Product Handling and Storage

• Storage before installation for more than 6 months from the manufacturer's date.

• Damage during transport, handling, roll forming, cutting, or storage.

• Downgrade products, seconds, or “special” products (as noted on invoice).

6.6 Design or Structural Defects

• Faulty building design, inadequate roof pitch, lack of flashings, or any defect not directly caused by the Product itself.

• Failure of the Product due to movement, settlement, or structural failure of the building.

7. No Implied Warranties for Business Purchasers
To the extent permitted by law, all implied warranties or conditions (including merchantability, fitness for a particular purpose, or acceptability) are expressly excluded where the Products are acquired for business purposes.

8. Limitation of Liability (Maximum Permitted by Law)
Trusty Steel’s total aggregate liability under or in connection with this warranty shall not exceed the original purchase price of the specific Product that failed. In no event shall Trusty Steel be liable for:

• Labour, removal, reinstallation, or transport costs;

• Damage to other building materials, contents, or persons;

• Loss of rent, profit, or business interruption; or

• Any other consequential, special, or indirect loss.

9. Assignment and Transfer
This warranty is provided to the original purchaser only and is not transferable to subsequent owners unless Trusty Steel agrees in writing.

10. Governing Law
The laws of New Zealand govern this warranty. Any dispute shall be resolved in the New Zealand courts.

 

Maintenance Schedule (Mandatory – Warranty Condition)

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Roof-Rain washing ----------------------------------------------- manual wash every 6 months

Wall cladding-Rain washing -----------------------------------manual wash every 6 months

Unwashed or high-risk areas (e.g., shaded, treed)-----Manual wash every 3 months

Gutters & downpipes -------------------------------------------- Inspect and clear debris every 3 months

Note: Failure to strictly comply with the above maintenance schedule voids this warranty.